Design Burn

The 5 UX Crimes You Didn’t Know You Were Committing

Learn how these common UX mistakes are driving users away—and how to fix them before it’s too late

5 common UX design mistakes often overlooked in website and app design

Oh, you had no idea you were committing UX crimes? How precious. Sit down, because this is going to sting. You’ve managed to create a digital catastrophe that not only alienates users but probably makes them question their life choices for even visiting your site. Congratulations on your abject failure!

In case you haven’t heard, making your website not look like a 2003 GeoCities dumpster fire is actually crucial these days. But no, keep doing what you’re doing—who needs users, right? Most businesses are out here innovating, but you? You’re stuck peddling frustration and confusion like you’re running some sort of digital torture chamber.

Here’s a rundown of the UX disasters you’re committing daily. We’ll touch on your baffling navigation (oh, joy!), your absolutely pathetic attempt at mobile optimization, your ridiculous tiny touch targets (because who doesn’t love missing every button?), and those load times that give users ample opportunity to reconsider their entire lives. Maybe, just maybe, you’ll take these tips and actually make something usable. But let’s be real, you won’t.

Key Takeaways

  • Your navigation sucks. People can’t find a damn thing and leave. Bravo!
  • Mobile optimization? Never heard of it, huh? Good luck with that strategy.
  • Tiny buttons? Oh, yeah, make sure they’re nearly impossible to tap. Genius.
  • Slow load times? Well, nothing says “I don’t want your business” like making them wait.

What is UX and Why Does it Matter?

Apparently, you missed the memo on UX being literally how people feel using your site. Spoiler alert: they hate it. UX matters because if users can’t figure out how to get from Point A to Point B without needing a damn treasure map, they’ll bail faster than you can Google “bounce rate.”

UX isn’t rocket science, but it might as well be for you. It’s all about making sure people can actually use your site without wanting to throw their device out a window. But hey, you’ve turned basic functionality into an enigma wrapped in a disaster. Kudos!

The Impact of Poor UX on Conversions and Retention

Here’s a shocker: when people can’t navigate your site, they leave. I know, groundbreaking stuff. Poor UX doesn’t just hurt business, it sends customers straight to your competition. But I’m sure you’re fine with that—you seem pretty committed to self-sabotage.

Jakob Nielsen even said it—UX isn’t optional. Unless, of course, your goal is to hemorrhage money. In that case, carry on.

What are some examples of bad UX? Oh, glad you asked. Try these on for size—they’re sure to annoy your users in no time!”

  • Unresponsive Navigation Menus Ah yes, the classic: the navigation menu that disappears when users try to click it. Nothing says “we don’t want your business” quite like a broken menu. Why not just ask them to leave? It’s faster.
  • Tiny, Illegible Fonts Who needs readability? If your users can’t decipher the text without squinting and a magnifying glass, they’ll definitely stick around, right? Bonus points for light gray text on a white background.
  • Confusing Button Labels Oh, you thought “Submit” was too boring, so you went with “Let’s Do This!” on a payment form? How charming! Now no one knows what they’re clicking, and surprise—they’re not.
  • Endless Pop-ups Nothing makes users love your site more than being bombarded with pop-ups before they can even read the first sentence. Sure, go ahead and ask for their email, social security number, and mother’s maiden name. I’m sure they’ll be thrilled.
  • Non-Responsive Design Designing only for desktop in 2024? Bold move. Mobile users will absolutely love zooming in and scrolling horizontally just to read one sentence. A real nostalgia trip back to the early 2000s.
  • Infinite Scroll with No Clear Purpose Why offer simple pagination when you can force users to endlessly scroll through a black hole of content? It’s not like they had anything better to do, like finding the information they actually came for.
  • Dead Links Everywhere Clicking on a link only to get a 404 page? Oh, the joy of wasted time! Who wouldn’t appreciate being led into the void? It’s like a scavenger hunt, but with frustration as the prize.
  • Slow Form Validation Wait until after they’ve filled in every single field before telling them they missed something. Even better if you clear the whole form so they can start over! They’ll surely thank you by leaving forever.

Confusing Navigation, Poor Mobile Optimization, Tiny Touch Targets, Slow Load Times

Welcome to the carnival of your UX nightmares! Confusing navigation? Check. Poor mobile optimization? Check. Tiny touch targets? Oh, you nailed that one! And, of course, we can’t forget your stellar decision to make your site load slower than molasses in January.

The Impact of Poor UX on Conversions and Retention

Your site’s navigation is a mystery worthy of Sherlock Holmes. Except here, no one is sticking around to solve it. You’ve managed to turn your menu into a “Choose Your Own Adventure” of frustration and rage. It’s almost impressive how quickly you can make users hate everything about your site.

The Offense of Poor Mobile Optimization

Oh, you didn’t think people actually used mobile devices? Cute. We’re in 2024, but your site is stuck in the desktop-only dark ages. Users trying to access your site on mobile are probably thinking, “Do they even want my business?” Spoiler: they think the answer is no.

Tiny Touch Targets: A Major UX Felony

Look, unless you’re designing for elves or maybe ants, those microscopic buttons are doing you no favors. Seriously, nothing says ‘I don’t care about user experience’ quite like forcing people to perform microscopic surgery just to click a button. You know the type—buttons so small, you need the precision of a neurosurgeon to hit them. And when they inevitably miss, they’ll rage-click 15 more times, just to be sure. Sure, it’s a bold strategy. Frustrate your users to the point where they give up entirely! But hey, who needs happy customers when you can just watch them struggle?”

The Slow Load Time Violation

5 common UX design mistakes often overlooked in website and app design

Slow load times? Oh, you’re just begging people to bounce. Congratulations, you’ve successfully recreated the experience of waiting for paint to dry. Except it’s your site, and no one is sticking around for the big reveal. What’s the plan here? Are you trying to frustrate people into abandoning their shopping cart? Mission accomplished.

Looking for ways to dig yourself out of this UX disaster? Don’t worry, we’re here to hold your hand through the basics you probably should’ve nailed down years ago

  • Google PageSpeed Insights: Because who doesn’t love being told by an algorithm that your site is slower than molasses on a winter morning? Enjoy the long list of ways you’ve failed the speed test.
  • GTmetrix: Ah yes, the tool that kindly points out how bloated your site has become, as if you didn’t already know. Get ready for some brutally honest optimization tips.
  • Pingdom Website Speed Test: Want to feel globally inadequate? Pingdom will show you just how slow your site is in places you’ve never even heard of. Perfect for that extra dose of shame.
  • WebPageTest: Why settle for a simple speed test when you can get a comprehensive performance analysis that reads like a horror novel? Brace yourself for the waterfall charts of doom.
  • Lighthouse (Built into Chrome DevTools): Nothing like a built-in tool to remind you how your website is failing at performance, accessibility, and pretty much everything else. But hey, at least it’s free!
  • Chrome DevTools Performance Panel: Who needs a straightforward report when you can have real-time profiling that makes you feel like you’re analyzing rocket science? Enjoy diving deep into CPU usage just to figure out why your site’s still crawling.
  • YSlow: Oh good, another tool to confirm that your website is slower than a snail running a marathon. Thanks, Yahoo, for reminding us we’re still terrible at optimizing.

Identifying and Fixing UX Crimes

Let me guess—you’ve never even considered a UX audit because that would require acknowledging the absolute mess you’ve created. Here’s a wild idea: run an audit, fix the glaring issues (trust me, there are many), and maybe—just maybe—your users won’t hate every second of their experience.

Try these suckers on for size: they’ll help you figure out just how deep into UX disaster territory you’ve wandered.

  • Hotjar: Want to watch your users flail around your site like they’re lost in a maze? Hotjar’s heatmaps and session recordings will let you see just how confused they are. Spoiler: It’s bad.
  • Google Analytics: Because nothing says ‘we messed up’ like a 90% bounce rate. Dive into those numbers to figure out which part of your disaster people are abandoning the fastest.
  • Crazy Egg: Watch in real-time as users get frustrated and give up. Crazy Egg’s heatmaps and scroll maps show exactly where they’re rage-quitting. Fun times!
  • UXCam: Mobile users hate your app? Of course they do! UXCam lets you see just how unbearable your app is with mobile-specific insights that highlight every UX mistake.
  • Figma: After you finally admit defeat and decide to redesign, Figma is there for you. Maybe this time, you’ll create something usable, instead of another rage-inducing mess.
  • UserTesting: Think your site’s perfect? Let real users prove you wrong in glorious detail as they narrate their painful experience navigating your interface.
  • Optimal Workshop: Nothing like a good ol’ card sort to remind you that your navigation makes no sense. Optimal Workshop will help you figure out why no one can find anything on your site.
  • Adobe XD: Finally ready to stop winging it and make something decent? Adobe XD has all the prototyping tools you need to test your way out of this UX nightmare.

The Consequences of Ignoring UX

Keep ignoring UX and watch your user base evaporate like mist. Users are bouncing, conversions are tanking, and your competitors are probably sending you thank-you notes for handing them all your customers. Bravo, you’re basically running a charity for better-designed websites.

Best Practices for Exceptional UX

Listen, I know it’s hard, but maybe—just maybe—try thinking about the people who use your site. Start by making sure it doesn’t look like a puzzle no one wants to solve. Make it mobile-friendly (crazy, I know!), and how about getting it to load sometime this decade? But hey, you do you—clearly, you’re crushing it with your anti-UX approach.